Introduction

1.1. Welcome to the Ahiama platform (including the Ahiama website and mobile application) operated by Ahiama Marketplace Limited. and its affiliated companies (individually and collectively, "Ahiama", "we", "us" and "us"). ", or "our"). Ahiama seriously carries out its responsibilities related to information security in accordance with the regulations on protecting personal information confidentiality of Nigerian, Chinese and Vietnamese law (“Privacy Law”) and commits to respecting privacy and the interest of all users in our website and mobile applications (“Platforms”) (we refer to them collectively as the Platforms and the services we provide as described in our Platforms). I am "the Services"). User means a person who registers an account with us to use the Services, including both buyers and sellers (collectively and individually “Users”, “you” or “your”). We recognize the importance of the personal data you have entrusted to us and believe that we have a responsibility to manage, protect and process your personal data appropriately. This privacy policy ("Privacy Policy" or "Policy") is designed to help you understand how we collect, use, disclose and/or process the personal data you have collected. provide to us and/or hold about you, whether now or in the future, and to help you make informed decisions before providing us with any of your personal data .

1.2. “Personal Data” or “personal data” means data, whether true or not, about an individual by whom an individual can be identified, or from that data and other information that an organization has or is capable of accessing. Common examples of personal data may include name, identity card number and contact information.

1.3. By using the Services, registering for an account with us or accessing the Platform, you acknowledge and agree that you accept the practices, requirements, and/or policies described in the Policy this Privacy Policy, and you hereby confirm that you have given your full knowledge and consent to our collection, use, disclosure and/or processing of your personal data as described herein.

IF YOU DO NOT AGREE TO THE PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED IN THIS POLICY, PLEASE DO NOT USE OUR SERVICES OR ACCESS OUR PLATFORM OR WEBSITE.

If we change our Privacy Policy, we will notify you including through posting such changes or a revised Privacy Policy on our Platform. To the extent permitted by law, your continued use of the Services or Platform, including your transactions, constitutes your acknowledgment and agreement to the changes in this Privacy Policy.

1.4. This policy applies in conjunction with other notices, contractual terms, and consent terms that apply in relation to our collection, storage, use, disclosure and/or processing of your personal data. you and is not intended to override those notices or terms unless we expressly state otherwise.

1.5. This policy applies to both Sellers and Buyers using the Services unless explicitly stated to the contrary.

2. WHEN WILL AHIAMA COLLECT PERSONAL DATA?

2.1. We will/may collect personal data about you:

when you register and/or use our Services or Platform, or open an account with us;

when you submit any forms, including applications or other forms relating to any of our products and services, whether online or otherwise;

when you enter into any agreement or provide documents or other information in connection with your interactions with us, or when you use our products and services;

when you interact with us, such as through telephone calls (which may be recorded), letters, faxes, in-person meetings, social media platforms and emails;

when you use our electronic services, or interact with us through our Platform or Website or Services. This includes through cookies that we may deploy when you interact with our Platforms or Websites;

when you grant permission on your device to share information with our apps or Platforms

when you link your Ahiama account with your social media accounts or other external accounts or use other social media features, in accordance with the provider's policies;

when you conduct transactions through our Services such as each time you place a purchase or accept a Buyer's order;

when you provide feedback or make a complaint to us;

when you register to participate in a competition;

when you submit your personal data to us for any reason; and/or

when you perform other activities on our Platform.

The above cases are not intended to be an exhaustive list of cases and only provide some common cases of when your personal data may be collected.

2.2. We may collect your information from you, affiliates, third parties and from other sources, including but not limited to business partners (e.g. service providers). shipping, payments), credit rating agencies, marketing and referral service providers, loyalty programs, other users of our Services or publicly available data sources or state data sources.

2.3. In some cases, you may provide personal data of other individuals to us (for example family members, friends or people in your contact list). If you provide us with their personal data, you represent and warrant that you have received their consent to process their personal data in accordance with this Policy.

3. WHAT DATA WILL AHIAMA COLLECT?

3.1. Except as otherwise provided in this Policy, the personal data that Ahiama may collect includes basic personal data and sensitive personal data (as defined by the Privacy Law) as listed below. listed below:

full name;

email address;

date of birth;

billing and/or shipping address;

Bank account and payment information

phone number;

sex;

information sent by or relating to the device(s) used to access our Services or Platforms;

information about your network, including your contact list when consenting to sharing on your device, and the people and accounts with which you interact;

images or audio or video;

government-issued identification information or other information for our legal assessment, customer identification, information verification and/or fraud prevention purposes;

media or communications data, for example your preferences for receiving advertising communications from us or third parties, your communication preferences and communications history with us, our suppliers our service providers, and other third parties;

usage and transaction information, including details of your search history, transactions, advertising and display content that interact with the Platform and related products and services;

location data;

any other information about you when you log in to use our Services or Platforms, and when you use the Services or Platforms, as well as information about your usage How our Services or Platforms work; and

Aggregated data about the content users consume.

3.2. You agree not to provide us with any information that is inaccurate or misleading and you agree to notify us of any inaccuracies or changes to the information. We reserve the right, at our sole discretion, to request other documents necessary to verify any information provided by you.

3.3. If you log in to become a User of our Platforms using Your social media account (“Social Account”), link your account to your Social Media Account or When using any Ahiama social network features, we have access to information about you that you have voluntarily provided to Your Social Network Account service provider in accordance with our policies. these service providers, and we will manage, process and use them use your personal data in accordance with the provisions of this Policy at all times.

3.4. If you do not want us to collect the above personal information/data, you may opt out at any time by notifying our Personal Data Protection Officer in writing. Further information about the content can be found in the section "You can withdraw consent, request erasure, restrict processing, object to processing, request personal data, access or rectification What information did you give us?” hereafter. However, please note that refusing or revoking your consent to our collection, use or processing of your personal data may affect your use of the Services and Platforms. For example, location services won't work if you don't allow the app to access your location.

4. COLLECT OTHER DATA

4.1 As with most websites and other mobile applications, your device sends information which may include data about you, which is recorded by a web server when you use our Platform. This information typically includes but is not limited to IP address, computer/mobile device operating system, browser type, mobile device type, mobile device characteristics, device identifier your mobile device's unified device identifier (UDID) or mobile device identifier (MEID), the referring address of the Website (if any), the pages you have visited on the website or application. Our mobile applications and access times and sometimes "cookies" (which can be disabled using your browser preferences) help the website remember your last visit. If you log in, this information is linked to your personal account. This information is also included in anonymous statistics to help us understand how visitors use our Website.

4.2 Our mobile applications may collect accurate information about the location of your mobile device using technologies such as GPS, Wi-Fi, etc. We collect, use, disclose and/or process this information for one or more purposes including but not limited to providing location-based services you request or delivering content. related to you based on your location or allow you to share your location with other Users as part of the Services provided by our mobile applications. For most mobile devices, you can revoke your consent for us to collect this information based on your location through your device settings. If you have questions about how to disable location services on your mobile device, please contact your mobile device service provider or device manufacturer.

4.3. Such as when you view pages on our website or mobile applications, when you view content and advertisements, and access other software on our Platform or through the Services, information that may may be sent to us (including, without limitation, IP address, operating system, etc.); but, instead of page views, your device sends us information about the content, advertisements viewed and/or software installed by the Services and Platforms and when.

5. COOKIES

5.1. From time to time we or our authorized service providers and advertising partners may use "cookies" or other features to allow us or third parties to collect or share information relating to your use of our Services or Platforms. These features will help us improve the Platform and Services we offer, help us propose new services and features, and/or allow us and our advertising partners to Provide content that is more relevant to you. “Cookies” are identifiers stored on your computer or mobile device that store data about your computer or device, how and when the Services or Platform are used or accessed. accessed, by how many people and to track activities on our Platforms. We may link cookie information with personal data. Cookies also link to information about what you have chosen to shop and the web pages you have viewed. This information is used to track your shopping cart, to deliver content tailored to your interests, and to allow advertising service partners to provide advertising services on sites across the Internet. and to perform data analysis and or monitor Service usage

5.2. You can refuse the use of cookies by selecting the appropriate settings on your browser or device. However, please note that if you do this you may not be able to use the full functionality of the Platform or our Services.

6. HOW DO WE USE THE INFORMATION YOU PROVIDE TO US?

6.1. We may collect, use, disclose and/or process your personal data for the following purposes:

to review and/or process your applications/transactions with us or your transactions or correspondence with third parties through the Services;

to administer, operate, provide and/or manage your use of and/or access to our Services and Platforms (including your preferences), as well as your relationship and account. your users with us;

to respond, process, resolve or complete a transaction and/or fulfill your requests for certain products and services and notify you about service issues and activities unusual accounts;

to enforce our Terms of Service or any applicable end user license agreement;

to protect personal safety and the rights, property or safety of others;

for identification, verification, legal assessment or customer identification purposes;

to evaluate and make decisions regarding your credit and risk profile and eligibility for loans, installment payments or for credit products, as applicable;

to maintain and manage any software updates and/or other updates and support that may be required from time to time to ensure the smooth operation of our Services;

to deal with or facilitate customer service, carry out your instructions, resolve or respond to any inquiries submitted by (or intended to be submitted by) you or on your behalf;

to contact you or communicate with you by telephone, text message and/or fax message, email and/or mail or otherwise for the purposes of administering and/or managing your relationship with us or your use of our Services, such as in communicating administrative information to you in connection with our Services. You acknowledge and agree that such communications from us may be by way of mailings, documents or notices to you, which may include disclosure of certain personal data about you to provide such documents as well as on the packaging/envelope;

to allow other users to interact or communicate with you or see certain of your activities on the Platform, including to notify you when another user has sent you a private message or posted a receipt about you on the Platform or in connection with your use of social features on the Platform;

to conduct research, analysis and development activities (including but not limited to data analysis, surveys, product and service development and/or characterization), to analyze how you use our Services, to recommend products and/or services of interest to you, to improve our Services or products and/or to improve your customer experience ;

to enable audits and other surveys to, among other things, validate the size and composition of our target audience, and understand their experiences with Ahiama Services;

for marketing and advertising purposes, in this case, to send you via various means and methods of communication, marketing and promotional information and materials relating to products and/or services services (including, but not limited to products and/or services of third parties with which Ahiama may cooperate or affiliate) that Ahiama (and/or its affiliates or related companies) ) can sell, market or promote, whether products that product or service exists now or is created in the future. You can unsubscribe from marketing communications at any time by using the unsubscribe function within the electronic marketing materials. We may use your contact details to send newsletters and/or communications materials from us or from our related companies;

to provide frequent flyer, partner and bonus programs and incentives, as well as other co-branded marketing campaigns, e.g.: merchant loyalty programs, merchant incentives or co-branded credit cards in cooperation with third parties;

to respond to legal formalities or to comply with or as required by applicable laws, and requests of any competent public authority or jurisdiction or as we do so. a good faith belief that disclosure is necessary, including, without limitation, to satisfy the requirements to meet the disclosure requirements required by any law binding on Ahiama or its affiliates. Ahiama's related company or affiliate (including, if any, the display of your name, contact details and company details);

to compile statistics and research to meet internal or regulatory reporting and/or record maintenance requirements;

to carry out inquiry and verification processes or other screening activities (including but not limited to background checks) to comply with obligations under any law or regulatory authority or our risk control procedures, which may be required by law or may have been adopted by us;

to check our Services or Ahiama operations

to prevent or investigate any actual or suspected violations of our Terms of Service, fraud, illegal acts, omissions or misconduct, whether in relation to your use of our Services or any matter arising from your relationship with us;

To respond to any actual threats or claims asserted against Ahiama or other claims regarding Content in violation of regulations by third parties;

to store, server, backup (whether for disaster recovery or otherwise) of your personal data;

to process and/or facilitate a business asset transaction or a potential business asset transaction, where such transaction involves Ahiama as a party or only involves a company or affiliated company of Ahiama as a party to or related to Ahiama and/or any one or more companies or affiliated companies of Ahiama as party(s), and there may be party organizations another third party participates in such transactions. "Business asset transaction" means the purchase, sale, lease, merger, consolidation or any other acquisition, disposal or financing of an entity or part of an entity or of any business or assets of an organization; and/or

any purpose which we notify you of at the time of obtaining your consent.

(collectively, “Purposes”)

6.2. You acknowledge, authorize and agree that we may access, store, process and disclose your Account information and Content if required to do so by law or pursuant to a court order or any governmental or regulatory authority with jurisdiction over Ahiama or its affiliates or where Ahiama reasonably believes that such access, preservation or disclosure is necessary and justifiable to : (a) comply with legal process; (b) comply with requests from any governmental or regulatory authority having jurisdiction over Ahiama or its relevant affiliates; (c) enforce our Terms of Service or this Privacy Policy; (d) respond to any threatened or actual claim against Ahiama or its related affiliates or other claim that any Content violates the rights of a third party ; (e) respond to your requests for customer service; or (f) protect the rights, property or personal safety of Ahiama or its related affiliates, users and/or the public.

6.3. The Purposes for which we will/may collect, use, disclose or process your personal data depend on the circumstances at hand, which purposes may not appear above. However, we will inform you of such other purpose at the time of obtaining your consent, unless the processing of the applicable data without your consent is permitted under the provisions of laws on protecting personal information confidentiality or according to legal regulations.

7. HOW DOES AHIAMA PROTECT AND STORAGE CUSTOMER INFORMATION

7.1. We implement various security measures and strive to ensure the safety of your personal data on our systems. User personal data is stored behind secure networks and can only be accessed by certain employees with special access rights to our systems. However, there certainly cannot be a guarantee of absolute security.

7.2. We will maintain personal data in accordance with the laws on the protection of personal information confidentiality and/or other applicable laws. That is, we will destroy or delete identifying information from your personal data when we receive your request in accordance with the provisions of applicable Privacy Laws or when we have reason to do so. reasonably determine that (i) the storage of that personal data no longer serves the purpose for which that personal data was collected; (ii) retention is no longer necessary for any legal or business purpose and (iii) there are no other legitimate interests in continuing to retain the personal data. If you stop using our Platform, or your right to use the Platform and/or the Services is terminated or cancelled, we may continue to store, use and/or disclose your data. Your personal information is subject to this Privacy Policy and our obligations under the laws regarding the protection of personal information confidentiality. Subject to legal regulations, we may securely destroy your personal data without prior notice to you.

7.3. We reserve the right to refuse to delete or destroy data in case your request does not comply with the provisions of the current Privacy Law, or although appropriate, we are not allowed to delete or destroy data. according to the provisions of current Privacy Law.

8. DOES AHIAMA DISCLOSE INFORMATION COLLECTED FROM VISITORS?

8.1 In the course of conducting our business, we will/may need to use, process, disclose and/or transfer your personal data to third party service providers, agents agents and/or our affiliates or related companies, and/or other third parties that may be located in Nigeria or outside Nigeria, for one or more of the above Purposes, and the disclosure This will be carried out in accordance with the order and regulations of current law. Such third party service providers, agents and/or affiliates or related companies and/or other third parties will process your personal data either on our behalf or on our behalf. otherwise, for one or more of the above-mentioned Purposes. We strive to ensure that our third parties and affiliated companies keep your personal data secure from unauthorized access, collection, use, disclosure, processing or same risks and only retain your personal data for as long as your personal data remains necessary for the above Purposes Such third parties include:

our parent companies, subsidiaries, affiliates and related companies;

the seller or buyer with whom you have transacted or interacted on the Platform or in connection with your use of the Services for the Purposes set out above;

other users of our Platform for one or more of the Purposes set out above;

contractors, agents, service providers and other third parties we engage to support or supplement our business operations. These parties include, but are not limited to, those who provide administrative or other services to us such as postal companies, telecommunications companies, advertising and media partners, information technology companies, e-commerce organizations, and data centers;

government or regulatory agencies with jurisdiction over Ahiama or as otherwise permitted under Section 6.2;

the purchaser or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or sale or transfer of any or all of Ahiama's assets, whether in progress or are in bankruptcy, liquidation or similar proceedings in which the personal data Ahiama holds about our users is among the transferred assets; or to a counterparty in a business asset transaction in which Ahiama or any of its affiliates or related companies is involved in the transaction; and

third parties to whom we disclose information for one of the Purposes and who in turn will collect and process your personal data for one or more of the Purposes.

8.2. We may share information including statistical and demographic information about Users as well as information about their use of the Services with our advertising and programming service partners. We will also share statistical and demographic information about our users and their use of the Services with advertising partners and third parties who provide advertising and re-advertising services. , and/or programming.

8.3. For the avoidance of doubt, where the provisions of privacy laws or other applicable laws permit an organization such as us to collect, use or disclose data your personal information without your consent, such permissions of law shall continue to apply. In accordance with the provisions set out above and in accordance with applicable laws, we may use your personal data for recognized legal bases, including to comply with our legal obligations. our reasons, to perform our contract with you, to achieve our legitimate interests and reasons for using that data outweigh any detriment to your data protection rights or where necessary in connection with a legal requirement.

8.4. Third parties may illegally intercept or access personal data submitted to or available on the website, technologies may not function correctly or not as intended, or someone may gain access. , abuse or misuse of information through no fault of ours. However, we will deploy reasonable security measures to protect your personal data in accordance with the provisions of law on protecting the confidentiality of personal information; However, absolute security cannot be guaranteed, such as in the case of unauthorized disclosure arising from malicious hacking or sophisticated attacks on bad actors through no fault of ours.

8.5. Ahiama allows you to share videos from YouTube in the Ahiama product upload section (“YouTube Content”). Technically, Ahiama uses YouTube's own YouTube API Feature. By sharing YouTube Content, you hereby agree to be governed by YouTube's Privacy Policy

(http://www.google.com/policies/privacy).

8.6. As set forth in Ahiama's Terms of Service, Users (including any employees, agents, representatives or any other parties acting for such User or on behalf of such User) own personal data of other Users through the use of the Service (“Data Receiving Party”) hereby agrees that they will (i) comply with the provisions of law on personal data protection relating to this data, including any collection, process, store and transfer this data; (ii) allow Ahiama or the User whose personal data of the Receiving Party is collected (“Disclosing Party”) to delete his or her data collected from the Receiving Party's database ; and (iii) permit Ahiama or the Data Disclosing Party to review the content collected in relation to them by the Data Receiving Party, in each case (ii) and (iii) above, in compliance with and when required by relevant legal provisions. 

8.7. Notwithstanding anything contained herein, Merchant (including any employee, agent, representative or any other party acting for such User or on behalf of such User) shall comply with relevant legal provisions and, in relation to any Buyer's personal data received from Ahiama, (i) the use of such Buyer's personal data shall not be permitted unless good cause necessary to respond to Buyer's requests and to respond, process, settle or complete transactions without the prior written consent of Buyer and Ahiama; (ii) must stop communicating with Buyers using this information outside of the Ahiama platform; (iii) shall not disclose such Buyer's personal data to any unauthorized third party without the prior written consent of the Buyer and Ahiama; (iv) must take appropriate security measures to protect each Ahiama user's personal data in their possession, retaining this data only as long as necessary for the above purposes, and in accordance with the provisions of personal data protection law, and delete or return this data to Ahiama upon request from Ahiama or as soon as possible upon completion of the transaction; and (v) notify Ahiama's Personal Data Protection Department at support@ahiama.com in the event of a potential data breach or other loss of this user's data.

9. INFORMATION ABOUT CHILDREN

These Services are not intended for children under 13 years of age. We do not knowingly collect or maintain any personal data or non-personally identifiable information from anyone under the age of 13, nor any part of our Platform or other Services. for children under 13 years old. Parents or guardians of children under 13 years old, please supervise and ensure that personal information of children under 13 years old in their care is not posted to Ahiama. In the event that personal information of a child under 13 years old under your guardianship is provided to Ahiama, the parent or guardian hereby consents to the processing of information of the child under 13 years old in connection agency, and agree to be governed by this Policy on behalf of the ward. We will close any accounts used solely by such children and will remove and/or delete any personal data that we believe has been submitted by any children under 13 year old.

10. INFORMATION COLLECTED BY THIRD PARTIES

10.1. Our Platform uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are text files on your device, to help the Platform analyze how users use our Platform. The information generated by the cookie about your use of the Platform (including your IP address) will be sent to and stored by Google on servers in the United States. Google will use this information to evaluate your use of our Platform, compile reports on website activity for website operators and provide other services related to website activity and Internet use. Google may also send this information to third parties where this is required by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google

10.2. We, and third parties, may from time to time make software application downloads available to you for use by the Platform or through the Services. These applications may privately access, and allow a third party to view, your identifying information, such as your name, your User ID, your device's IP Address or other information such as such as the game you are playing during any particular session, and any cookies you may have previously installed or that have been installed for you by a third party software application or website. Additionally, these applications may ask you to provide additional information directly to third parties. Third-party products or services provided through these applications are not owned or controlled by Ahiama. You should read the terms and other policies published by those third parties on their websites or elsewhere.

11. EXCLUSIONS OF CONFIDENTIALITY OBLIGATIONS AND THIRD PARTY WEBSITES

11.1. WE DO NOT GUARANTEE THE SECURITY OF PERSONAL DATA AND/OR OTHER INFORMATION THAT YOU PROVIDE ON THIRD-PARTY WEBSITES. We implement various security measures to maintain the safety of your personal data in our possession or control. Your personal data is stored behind secure networks and can only be accessed by a limited number of individuals who have special access rights to our systems, and have been required to keep their data confidential. whether that individual. When you place an order or access your personal data, we recommend using a secure server. All personal data or personal information you provide will be encrypted into our databases for access only as described above.

11.2. In order to provide you with added value, we may choose various third party websites or applications or services to link to, and frame within the Platform. We may also enter into co-marketing and other relationships to provide e-commerce and other services and features to our visitors. These linked sites have their own and independent privacy policies and security measures. Even if such third party is affiliated with us, we do not control these linked websites/applications/services, each of which has its own privacy and data collection practices. separate and independent data from us. Data collected by our co-marketing partners or third party websites/applications/services (even if provided on or through our Platform) may not be used by us. I access and/or retain.

11.3. We therefore accept no responsibility or liability for the content, privacy practices (or lack thereof) and practices of these linked websites/applications/services . These linked websites/applications/services are for your convenience only and you therefore access them at your own risk. Nonetheless, we seek to protect the integrity of our Platform and the links placed on each such site and therefore we welcome feedback about these linked sites (including including if a particular website is down).

12. WILL AHIAMA TRANSFER YOUR INFORMATION ABROAD?

Your personal information and/or data may be transferred abroad, stored or processed outside your country for one or more Purposes. Ahiama will only transfer your personal data abroad in accordance with legal regulations on personal data protection.

13. HOW CAN YOU WITHDRAW CONSENT, REQUEST RESTRICTION OF PROCESSING, OBJECT TO PROCESSING, REQUEST PROVISION OF PERSONAL DATA, ACCESS OR CORRECTION OF THE INFORMATION YOU HAVE PROVIDED TO US?

13.1. Withdrawal of Consent, Request for restriction, object to data processing

13.1.1 You can withdraw your consent, request restriction, object to the collection, processing, use and/or disclosure of your personal data that we hold or control. control by emailing our Personal Data Protection Officer at support@ahiama.com, and we will handle these requests in accordance with our Privacy Policy and regulations. relevant laws. However, your withdrawal of consent, request for restriction, or objection to the processing of your personal data may mean that we will not be able to continue to provide the Services to you and we may It may be necessary to terminate your existing relationship and/or the contract you have with Us.

13.1.2 When you share content on YouTube, in addition to withdrawing your consent by sending us an email in accordance with Clause 13.1.1, you may also withdraw your access Ahiama accesses your personal data through Google's security settings page at

https://security.google.com/settings/security/permissions.

13.2. Request to provide Personal Data

13.2.1. You have the right to request that we provide you with your Personal Data by sending a request to our Personal Data Protection Officer at support@ahiama.com. You also have the right to request us to provide your Personal Data to other organizations or individuals or of other organizations or individuals to you provided that you provide valid authorization or documentation. other proof of consent of the data subject according to the provisions of law.

13.2.2. Your request will only be considered valid and accepted for processing when it has all the necessary information and uses the correct form in accordance with the current Privacy Law.

13.2.3. We may charge you a reasonable fee for dealing with and processing your request for personal data. If we do charge a fee, we will provide you with a written fee estimate depending on the individual circumstances.

13.2.4. In case your request is valid according to the law and we are allowed to provide the data, we will notify you through appropriate communication methods regarding time and location. point, form of personal data provision, cost (if any), payment method, term (if any) and we will provide personal data in accordance with this notice and other procedures according to provisions of law.

13.2.5. Please note that we are not required to respond to or resolve your request for Personal Data unless you have agreed to pay the notification fee set out in Clause 13.2.4 above.

13.2.6. We reserve the right to refuse to provide your personal data in accordance with the laws on the protection of personal information confidentiality, where such laws require and/or allow an organization to refuse. provide personal data in such cases.

13.3. Request Access to or Correction of Personal Data

13.3.1. If you have registered an account with us, you may personally access and/or correct your personal data that we hold or control through the Account Settings page on the Platform. If you have not registered an account with us, you may personally request access to and/or correction of your personal data that we hold or control by submitting a written request to us. . We will need to obtain enough information from you to determine your identity and the nature of your request in order to be able to process your request. Therefore, please submit your request in writing by emailing our Personal Data Protection Officer at support support@ahiama.com.

13.3.2 We may charge you a reasonable fee for dealing with and processing your request to access your personal data. If we charge a fee, we will provide you with a written fee estimate. Please note that we are not obligated to respond to or resolve your access request unless you have agreed to pay the fee.

13.3.3 We reserve the right to refuse to correct your personal data in accordance with the provisions of law on the protection of personal information confidentiality, where such laws require and/or permit an organization to refuse to correct personal data in such cases.

14. QUESTIONS, CONCERNS OR COMPLAINTS? CONTACT US

If you have any questions, requests or complaints about our privacy practices, please contact us as follows:

AHIAMA MARKETPLACE LIMITED

Address: Emmanuel Plaza, 36 Alcon Road, Woji, Portharcourt. Nigeria

Email: support@ahiama.com

Takes effect on February 1, 2025.